RingRingMusic.com is your premier online store for drums, drum hardware, marching percussion, and other musical instruments and accessories. We have designed our store to be simple, smooth, informative, and to showcase our products with the highest quality images and videos we could get our hands on. Consequently, shopping in our store is the next best thing to observing these products in a true physical setting.
We offer only the highest quality of products and we can assure you that you will be happy with the quality of your product. If you do not, we have a sensible return policy if you are not satisfied. Our #1 priority is customer satisfaction. You can rest assured that your order will be processed in a timely matter by our staff of knowledgeable musicians. With that said, we know the products we sell and we gig on them every weekend. If you have any questions or concerns about any of the products on our site, please feel free to contact us. Questions about how to set up, tune, or tech our products? We can surely answer those too. We are in the office Monday through Friday, 8am to 5pm PST.
With regards to drum sets, we offer several configurations for each product line. This is one of our unique qualities and we are proud to offer our customers so many options. If you do not see your desired configuration, please contact us with what you have in mind and we can assist you in acquiring a quote. We will always give you options and make your shopping experience for gear the best on the net. We are small and deal with our customers and suppliers on a personal level; something you just cannot get with some of the large internet retailers.
For those of you hesitant with shopping online, please rest assured that the foundation of our business operation is built upon ethics. We care about our customers well being as much as we care about our business. If you have any questions or concerns, or would like to process your payment over the phone, please do not hesitate to call us. Thank you for shopping with us!
Contact Info:
Phone: 909-342-6599
Text: 951-515-0379
Email: ringringmusic@gmail.com
After I place my order, when will I receive my product?
Orders before 2:00pm PST Monday through Friday are usually processed and shipped the same day assuming payment has cleared. If not, your order will be processed and shipped the next business day after payment clears. Shipping times vary on location and depend on the shipping service you select. We ship both UPS and FedEx. Tracking numbers will be emailed to you the second the shipping company assigns them.
What is the availability of the products in your store?
On a product's page, if the availability reads "in stock," your order will be processed normally. For drums, we strongly recommend that you contact us so we can check the stock of our supplier. Because we offer so many configurations, it is impossible for us to foresee what components of a set are not available. However, we will get back to you within an hour between the hours of 8am-5pm PST, Mon-Fri. If you do not check stock and your item is out of stock, your item will be put on back order which requires a lead time of 4-6 weeks.
What does "Configuration-Friendly" mean?
Taye has over 100 preconfigured and prepriced drum kit set ups in 4 different product lines. No add ons, No additional costs. Your set up, at an unbeatable price. We exploit Taye's friendly inventory and it is one of the reasons we are so proud to be an authorized Taye dealer...besides the fact that these are great sounding drums.
What are the differences between the different shell types?
The choice between different wood types is simply a matter of opinion. No wood type sounds better than any other, however, each wood type has a specific sound quality that is sought after by the drummers who play and support them.
Maple:
Maple is probably the most sought after wood among drummers. The sound it produces is said to be "warm" and it has a smooth blend of low, mid, and high frequencies. With that said, maple is a common choice for most applications. Because maple is such a popular wood, it is often the center of comparison among other shell types.
Birch:
Birch is a harder wood than maple. Because of this, birch has a boost in high frequencies making the drums sound "bright." Birch produces a "focused" sound with lots of attack and punch to go around. It is because of this that birch is often a great choice for live applications where added volume and presence is desired. Also, many find it a great choice for recording because of its focused sound.
Birch/Basswood Mix:
Basswood is a softer wood than maple making it warmer. However, basswood does not resonate or project quite as well as other woods, and therefore birch is used to "tighten" up the sound and help it project. Basswood is less expensive, making it an ideal choice for lower budget drum lines.
How do I set up, tune, and care for my drums?
On any drum set page, scroll down to the bottom and you will find a link to our how to guides.
How can I get replacement parts?
Tension rods, counterhoops, gaskets, washers, bass pedal springs, hi hat clutches, cymbal felts, beaters, suspension mounts, snare releases, snare wires & more things that easily get lost or require regular replacement! Yes, we can get you the right parts. Contact us and let us know what you need.
Can you help me with my product after I receive it?
Of course. We are experts on the products we sell because we all spend a lot of time actually using these products. If you have any questions or concerns, or if you need help with set up, tuning, and maintenance, contact us and we will get back to you in a timely manner. We don't just process orders here and we pride ourselves on being able to help our customers with tech questions unlike large internet retailers.
What is your return policy?
We offer only the highest quality products from trusted manufacturers with strict quality controls. With that said, we know that you will be happy with our products. However, if you are not satisfied with your purchase, we offer a sensible return policy of 7 days after you receive your item. That gives you 7 days to try it out and decide if it is right for you. Please note: Items must be returned in their original, new, and undamaged condition. Please keep all packaging. You pay shipping for the return.
What methods of payment do you accept?
At the moment we accept credit and debit card payments through PayPal. PayPal is one of the most trusted and secure payment gateways on the internet. Consequently, you can shop with confidence at RingRingMusic.com. PayPal supports a large number of credit cards, including Visa, MasterCard, American Express, Discover, JCB, Diner's Club and EnRoute. Depending on your processor, Payflow Pro also supports level 2 and level 3 Purchasing Cards (P-Cards). Check cards or debit cards with either a Visa or MasterCard logo are supported and treated just like a credit card.
How do I place my order?
We have designed our site to be as simple and smooth as possible. On a product's page, scroll down to the bottom of the page and select your configuration, color (if applicable) and the quantity you would like to order. Click "add to cart." You will be taken to your shopping cart. As this point, you can continue shopping or continue the checkout process. If you are ready to checkout, click the "check out" button. On the next page, please fill out all required information and select continue. Select PayPal as your payment method and click "Place Order." At this stage you will be taken to PayPal's secure online checkout where you will enter your billing information. After that, you're all set!
I need more help, how can I contact you?
On any page within our store, you will find a "contact us" link at the top right hand side. Click that link and on the next page, please fill out the form and we will get back to you in a timely manner. We are in the office from 8am to 5pm PST Monday through Friday. If you send your message within these times, we will mostly likely get back to you within an hour. If not, we will repond the next business day.
